Privacy Policy

FORMADRAIN takes privacy issues very seriously and adopts whatever measures are necessary to ensure the confidentiality of information that relates to you personally.

By “personal information”, we mean any information about you that you provide us voluntarily and that is used to identify you or to process your requests.

Protection of personal information

Personal information obtained through www.formadrain.com is strictly confidential. The only employees who can access such personal information are those authorized to process inquiries or requests that concern the information provided. Except where required to provide a service you signed up for or to give effect to a court order, personal information will never be made public, sold, or disclosed to third parties without your consent. FORMADRAIN enforces various rules to protect your personal information. We do not divulge any information about our members without their consent.

Why do we collect personal information on this website?

The personal information we obtain about you on www.formadrain.com, contact forms, by phone, on work sheets or contracts, is used to process requests you submit to us.

Automatically collected information

Cookies are small text files that incorporate themselves on your hard drive from a specific website. Cookies are harmless considering that they cannot extract information from your hard drive, on which you have full control. Formadrain.com uses cookies to measure site traffic, to transmit useful information to our marketing team, and to personalize your future usage of the site. This technology doesn’t systematically put personal information about you at the disposition of FORMADRAIN. Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. Users may opt out of Google’s use of cookies by visiting the [Google advertising opt-out page].

Links to third-party websites

For your convenience, www.formadrain.com provides links to the sites of third parties or parts of their sites. However, FORMADRAIN has no control over the content or operation of these sites, nor does it control the confidentiality or privacy practices of the site operators. Consequently, any personal information you submit through such sites is governed by the privacy policies of the sites in question. It is therefore your responsibility to find out about their policies in order to protect information that concerns you.

Email policy

FORMADRAIN does not do any solicitation for personal and confidential information by email or otherwise.

Conservation and destruction of personal information

Depending on the level of sensitivity of the information and on the reason why it was collected, personal information must be kept for a minimum of 7 years, unless a specific minimal conservation period is mandated by rule or applicable law. The conservation period might be extended in case of litigation.

Grievances and Data Protection Officer

If you have any queries or concerns about the processing of your information that is available to us, you may email our Grievance Officer Sandra Palma, email: prp@formadrain.com. We will address your concerns in accordance with applicable law.